Terms of Service

Last updated: 26 September 2026

These Terms of Service ("Terms") govern your use of the K-SchoolDesk software and this website, both operated by KSoftTools ("we", "our", "us"). By purchasing a license or using our software, you agree to these Terms.

1. What You Are Licensing

When you purchase a K-SchoolDesk license, you receive a non-exclusive, non-transferable, time-limited license to use the software on one computer for the duration of your subscription period.

You do not buy the software itself. You buy the right to use it, on one specific computer, for a specific period of time.

2. License Tiers

Licenses are sold in three tiers based on student count:

  • Starter: Up to 200 active students
  • Standard: Up to 500 active students
  • Premium: Up to 1,500 active students

Each tier is available on a monthly or yearly basis. Prices are listed on our Pricing page and may change without notice, but existing licenses will continue at the price you paid until renewal.

3. One License, One Computer

Each license is tied to a single computer, identified by a unique Device ID. You may not:

  • Use the same license on more than one computer
  • Share your license key with anyone else
  • Transfer your license to another computer without written permission from us

If you need to run K-SchoolDesk on multiple computers (e.g., different branches), contact us for a multi-device license.

4. What You Can Do

You may:

  • Use the software for your school's internal operations
  • Back up your data at any time
  • Export reports to Excel or PDF
  • Print challans, result cards, and other documents
  • Add unlimited staff accounts within the same school
  • Move your data to a new computer (using the built-in backup and restore)

5. What You Cannot Do

You may not:

  • Copy, sell, rent, lease, or sublicense the software
  • Reverse engineer, decompile, or attempt to extract the source code
  • Modify, adapt, or create derivative works based on the software
  • Remove, obscure, or alter any copyright notices or license checks
  • Use the software for any illegal purpose
  • Attempt to bypass the license system or share licenses
  • Use the software to store or transmit data you do not have the right to possess

Violation of any of these restrictions will result in immediate termination of your license without refund, and may lead to legal action.

6. Payment and Renewal

  • Payment is due before your license is issued.
  • Monthly licenses expire after 30 days. Yearly licenses expire after 365 days.
  • We will send renewal reminders before expiry via WhatsApp or email.
  • If you do not renew, the software will stop working after expiry. Your data will not be deleted — it remains on your computer.
  • Renewal payment reactivates the software with all your data intact.

7. Refunds

We offer a 14-day refund policy on yearly licenses only. If you are not satisfied with the software within 14 days of purchase, contact us for a full refund.

Monthly licenses are non-refundable once activated. This is because we cannot un-deliver a working license.

No refunds will be issued for:

  • Change of mind after the refund window
  • Lack of use
  • Your hardware or internet issues
  • Violation of these Terms

8. Support

All licenses include support via WhatsApp and phone during business hours. Support covers:

  • Installation and setup assistance
  • Questions about how to use a feature
  • Bug reports (we will fix them in a future update)
  • License renewal assistance

Support does not cover:

  • Training your staff on general computer skills
  • Custom modifications to the software (available separately as custom development)
  • Issues caused by your hardware, operating system, or antivirus software

9. Updates

While your license is active, you will receive all updates free of charge. Updates include:

  • Bug fixes
  • New features
  • Performance improvements
  • Security fixes

Updates will be delivered via a download link or automatic update mechanism. We will notify you via WhatsApp when a major update is available.

10. Your Data

Your data belongs to you. We do not have access to it. You are responsible for:

  • Backing up your data regularly (the software does this automatically, but you can also do manual backups)
  • Ensuring your computer is secure and free of malware
  • Complying with any data protection laws that apply to your school

We are not responsible for any data loss caused by hardware failure, malware, power outages, or user error. We strongly recommend keeping regular backups on external storage.

11. Limitation of Liability

To the maximum extent permitted by law, KSoftTools is not liable for:

  • Loss of data or profits
  • Business interruption
  • Indirect, incidental, or consequential damages
  • Any damages arising from your use of or inability to use the software

Our total liability to you for any claim is limited to the amount you paid for the license in the 12 months preceding the claim.

12. Termination

We may terminate your license immediately if you:

  • Violate any part of these Terms
  • Attempt to bypass the license system
  • Use the software in a way that harms us or others

If we terminate your license for cause, no refund will be issued. You will still own your data and can export it.

13. Custom Software Projects

If you engage us for a custom software project, separate terms will be agreed in writing. Those terms will govern the custom work. These Terms cover the K-SchoolDesk product itself.

14. Governing Law

These Terms are governed by the laws of Pakistan. Any dispute will be resolved in the courts of Rawalpindi, Pakistan.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the software after changes means you accept the new Terms.

16. Contact

For questions about these Terms, contact us: